FAQ & POLICIES

Frequently Asked Questions

Where can I park and load equipment in & out?

Rockstoria Studios
2327 Wycliff St. Suite 340
St. Paul, MN 55114

Rockstoria Studios® is located inside the Wycliff building on level 3. Free parking is available in the lots that surround the building. The freight elevator for load in and out is located on the ADA Ramp Entrance side of the building. SEE MAP

Loading and Unloading
At Rockstoria Studios, we understand the importance of a smooth setup. Our Main Entrance, which is handicap accessible, is perfect for loading small equipment, with a spacious 10 ft x 6 ft passenger elevator available. Need to bring in large loads of equipment, staging, or sets? We’ve got you covered! Both a drive-in door and truck (semi and box truck) loading docks are at your disposal. Studio hours are 7 AM—5 PM Monday through Friday (your reservation must include your load-in and load-out time), giving you the flexibility you need for your creative process.  

Extended Time (Early Arrival | Late to Leave)
If you require special considerations for your rental, please contact us. If you exceed your rental time, you will be charged the hourly standard rate.

Checking Out / Cleaning Up
The studio must be left how you found it.


Is there equipment for me to use?

Each studio rental includes a basic grip package, including

  • 2 C stands with arms and knuckles
  • 4 sandbags
  • 1 power reel
  • 1 set of apple boxes
  • 1 reflector
  • 4 small A clamps
  • 4 large A clamps
  • 6 assorted spring clamps
  • Assorted hand tools
  • Various ladders, stepladders, stepstools, and chairs available as needed
  • Additional furniture or supplies may be provided at our discretion.

Access to any specific item(s) is not guaranteed. You are responsible for confirming specific requirements at the time of reservation.

Additional specialty items may be available for rent including lighting, camera equipment, stands, microphones, mixers, speakers and sound equipment through us or through one of our providers.

Basic Grip Package included with each studio rental. 

Subject Lighting: Cyc wall is pre-lit with color temp variable and RGB LEDs and bi-color subject lighting.
For additional or other studios, you will need to bring your own.

 

Do I need insurance to rent?

Insurance
If you do not have it, it is recommended to book through Peerspace so that you are insured. Otherwise, Rockstoria has the right to request proof of insurance (COI) General Liability Insurance.

 

I want to bring in catering, any restrictions?

Bring catering of your choice. If alcohol is being served at your event, they must have a liquor license.

Policies

PAYMENT, RESCHEDULING, CANCELLATION, & REFUNDS

Reservation requests can be made by phone or email. A non-refundable 25% deposit is required at the time of reservation, and full payment is due five days before rental.

Soon after making the reservation, you will be sent an invoice for payment and a rental contract to sign. Your booking is not complete until payment is received.

Cancellation/rescheduling must be discussed with Rockstoria Studios management.

BOOKING OUTSIDE OF OPERATING HOURS & ADDITIONAL FEES

Weekends, Evenings, and Holiday Rentals
Operating hours are 7 AM-5 PM Monday through Friday. If you would like to book outside operating hours, on a weekend, or over a holiday, please contact us at hello@rockstoriastudios.com  for availability. Weekends and non-business hours are subject to additional cost.
2-hour minimum for weekday rental.
4-hour minimum for weekend rental.

Going Over Your Rental Time
If your shoot exceeds the allotted time (and there is no other reservation pending yours), you can stay in the studio with the added hourly rate.

Cleaning & Damage
In the event of any damages or excessive wear and tear, we may need to perform repairs. For minor issues that can be resolved in less than an hour, a flat fee of $75 will apply. If the repair requires more time or materials, the fee will be estimated based on the necessary resources. Rest assured, the space will be thoroughly assessed after your departure, and you will be promptly notified of any fees required for restoration.

LIABILITY, ACCIDENTS, DAMAGES

Although it is not required for renters, carrying General Liability and Workman’s Compensation Insurance is HIGHLY recommended.  The space should be left how you found it so that it is ready for the next creator. During your rental, you are liable for accidents, messes, missing items, and damage (beyond general wear and tear). We will assess the space after you check out and notify you of any associated incidents and fees. All rentals require a valid credit card to be on file, and the amount will be charged to repair, restore, or replace the space to its original integrity.

Rockstoria Studios™ | Rock What You Got™, any of its representatives, or the Wycliff Building are not liable for any bodily harm or untimely demise that occurs upon the renter or any of their guests within the space. You are using this facility and the amenities at your own risk.

SPECIAL PERMISSIONS & BUILDING POLICIIES

Building Policies
Smoking is prohibited in the building or dock areas or within 25 feet of any entrance. Please do not leave any butts on the ground. If this is for a project, let us know.
No guns

Prior Permission Required For: 
Alcohol
Live animals/creatures
Props that are considered weapons
Naked People

MEDIA CONSENT & PRIVACY RIGHTS

Media Consent
Media captured at Rockstoria Studios™ may be shared with credits (website, social media, emails, expos) for marketing or educational purposes. We reserve the right to do so unless the renter or client mentions restrictions (verbal or written). Rockstoria Studios™ is not liable for any fees, loss of revenue, damage, or other incident resulting from not notifying us before media sharing. You can still request the removal of shared media, and we will do what we can, depending on the platform and circumstances at that point in time.

 

Privacy Rights
One or more Rockstoria Studios™ staff will be on-site when you are renting to greet and help you get settled. You will have privacy in your rental space to focus on your project, but we are here to help should you have questions.

Studio Spaces can be rented separately or combined to increase access and flexibility. You and your guests, employees, contractors, and vendors are required to stay in the spaces rented and not encroach on other renters or spaces not included in the rental agreement. Some spaces have been identified as “shared” and may be accessed and utilized during your rental as long as they are available.

A SAFE SPACE + CONDUCT

Health & Wellness / COVID 19
Rockstoria Studios™ follows guidelines current to St. Paul, Minnesota (Ramsey County). For your comfort, complimentary masks and hand sanitizer are provided in the studio.

Conduct
At Rockstoria Studios™, creating a safe and inclusive space for our community is a top priority. We welcome everyone, but we also reserve the right to terminate any rental or service if the renter (or its associates) is involved in any form of violence, sexual assault, racism, sexism, or any behavior that could harm the reputation of Rockstoria Studios™, its employees, or affiliates. Please note, no refunds will be provided in such cases.

Rockstoria Studios™ staff will be on-site when you rent to greet you and help you get settled. You will then have privacy in your rental space to focus on your project, but we are here to help should you have questions. Please let us know the details of your project so that we can prepare for special circumstances. Loaded firearms, explosives, pornography, and illegal substances are restricted. Sharing rentals with another group is not allowed without informing us beforehand.

RENTAL TERMS & CONDITIONS

You can review the studio rental contract here. You agree to these terms and conditions when making your reservation.

Rockstoria Studios®

2327 Wycliff St. Suite 340
St. Paul, MN 55114

 Questions & Reservations:
612-351-8180
hello@rockstoriastudios.com

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TERMS & CONDITIONS | PRIVACY POLICY