FAQ & POLICIES

FAQ 

HOW TO FIND US

NOTE: Google Maps may take you to the street side entrance. It is recommended to park in the lot and use main entrance on the other side of the building.

Rockstoria Studios
2327 Wycliff St. Suite 340
St. Paul, MN 55114

Rockstoria Studios is conveniently located off Hwy 280 between Energy Park Drive and University Avenue in Saint Paul, Minnesota.

Parking & Building Entry
You’ll find plenty of FREE parking around the Wycliff building.

  • Free lot parking located behind the building  between doors L and P. (Main Entrance, ADA accessible + ramp). Loading dock for freight elevator loading and unloading is also located on this side of the building.
  • Free street parking (Street Entrance Door F on Wycliff Street). *During the winter be aware of snow plow regulations.
  • Free overflow lot parking good for trailers and trucks adjacent on the corner of Wycliff and Bradford (Entrance Door F on Wycliff Street).

Take the elevator to level 3 to find the Rockstoria Studios Suite.
There is a digital directory to help find our location in the building outside the elevator on the main floor if you are confused.

ACCESSIBILITY

ADA building entry with wheelchair ramp is located on the main entrance parking lot side of the building. Accessible wide hallways with extra large passenger elevator.

AMENITIES & STUDIO DIMENSIONS

Studio dimensions and descriptions can be found on the studio information page.

The studio lounge is equipped with high speed wifi, changing area, conference table with wipe board and monitor, comfy chairs, unusual props, and a heap of good vibes. Mini-fridge with sips and snacks available for purchase via Venmo. 6 sizable single use (all gender) restrooms with water fountain station located in the hallway right around the corner from the studio suite entrance.

Located on the main floor of the Wycliff building for your use:

  • Locker rooms with showers
  • Indoor bike storage
  • Water filling station
  • Lounge area with wifi. A good place to meet your arriving team before headed up in the elevator. (Located Wycliff Street Side Entrance, Door F)

Nearby For Your Other Needs

Urban Growler Brewing Company
Located next to the Wycliff Building for your hungry and thirsty guests.

Hampden Park Co-Op
The best soup and deli in town within in walking distance. Convenient, accessible, and desirable healthy foods and products at fair prices.

ARRIVAL & DEPARTURE

Loading and Unloading
The Main Entrance is handicap accessible and is great for loading in small equipment with large 10 ft x 6 ft passenger elevator available. Bringing in loads of equipment, staging or sets? We got you covered! Both a drive-in door and truck (semi and box truck) loading docks are available.  Studio hours are 7AM – 5PM (this includes your load in and load out time).  

Extended Time (Early Arrival | Late to Leave)
If you require special considerations for your rental please contact us. If you go beyond your rental time you will be charged the hourly standard rate.

Checking Out / Cleaning Up
The studio must be left how you found it. A check list for clean up can be found on the studio door.

RESCHEDULING, CANCELLATION, & REFUNDS

Rental reservations are non-refundable. You can reschedule your reservation up to 72 hours in advance. Cancellation or rescheduling outside that time frame must be discussed with Rockstoria Studios management.

HOSTING AN EVENT

The studio spaces are also a great place to host an event or small gathering. Board meetings, community education class, book launch, or even a birthday party. Contact us directly at hello@rockstoriastudios.com. Do not use the online booking system for this type of rental.

SAFETY FIRST + INSURANCE

Insurance
You are required to carry General Liability Insurance and provide proof of insurance (COI) if requested by Rockstoria.

Your Safety is Important to Us
Emergency exits and procedures for various freak out scenarios (like severe weather, fire etc) are listed on the studio door. A studio staff member will also be on site during your rental for rest assurance.

EQUIPMENT RENTAL

Each studio rental includes a package of items associated with that studio. These items may include set lighting, basic grip package, access to props, backdrops, furniture and other items. Access to any specific item(s) is not guaranteed. You are responsible for confirming specific requirements at the time of reservation. Additional specialty items may be available for rent including lighting, camera equipment, stands, microphones, mixers, speakers and sound equipment through us or through one of our providers.

Basic Grip Package included with each studio rental. 
Subject lighting is not provided, so plan on renting or bringing your own. 

ASSISTANCE FOR PRODUCTION, CRAFT SERVICES, & UNIQUE SITE REQUESTS

Hire our production team for project assistance, craft services,  or we can also recommend local hires if you need a different fit. Scouting additional sites like a gym, warehouse, or historic mansion? We can connect you to our Twin Cities Partners to make permissions more seamless. Let us know what you are looking for.

HEALTH & WELLNESS / COVID 19

Rockstoria Studios follows guidelines current to St. Paul, Minnesota (Ramsey County). Complimentary masks and hand sanitizer are provided in studio for your comfort level.

STUDIO CAPACITIES

Each studio has different capacity depending on your project. If your project exceeds the capacity for the space you are renting we will contact you to discuss solutions. 

POLICIES

MEDIA CONSENT & PRIVACY RIGHTS

Media Consent
Media captured at Rockstoria Studios may be shared with credits (website, social media, emails, expos) for marketing or educational purpose. We reserve the right to do so unless the renter or client mentions restrictions (verbal or written). Rockstoria Studios is not liable for any fees, loss of revenue, damage, or other incident that result from not notifying us in advance of media sharing. You can still request removal of a shared media and we will do what we can depending on the platform and circumstance at that point in time.

 

Privacy Rights
One or more Rockstoria Studios staff will be on-site when you are renting to greet and help you get settled. You will have privacy in your rental space to focus on your project, but we are here to help should you have questions.

Studio Spaces can be rented separately or combined to increase access and flexibility. You and your guests, employees, contractors and vendors are required to stay in the spaces rented and to not encroach on other renters or spaces not included in rental agreement. Some spaces have been identified as “shared” and may be accessed and utilized during your rental as long as they are available.

BOOKING OUTSIDE OF OPERATING HOURS & ADDITIONAL FEES

Weekends, Evenings, and Holiday Rentals 
Operating hours are 7AM-5PM Monday through Friday. If you would like to book outside operating hours, on a weekend or over a holiday please contact us at hello@rockstoriastudios.com  for rates and availability.

Going Over Your Rental Time
If your shoot goes beyond the allotted time (and there is not another reservation pending yours) you are allowed to stay in the studio with the added hourly rate.

Cleaning & Damage
Minor repairs, not limited to cleaning or painting, that can be resolved in less than 1 hour + materials will typically be charged $75. If the need is larger than that, the fee will be estimated based on time to resolve and repair. The space will be assessed after you check out. If there is an issue you will be notified of any fees needed for restoration.

LIABILITY, ACCIDENTS, DAMAGES

Although it is not required for renters, it  is HIGHLY recommended that you carry General Liability and Workman’s Compensation Insurance.  The space should be left how you found it so that it is ready for the next creator. You are liable for accidents, messes, missing items, and damage (beyond general wear and tear) that occurs during your rental. We will assess the space after you check out and notify you of any incidents and the fees associated. All rentals require a valid credit card be on file that will be charged the the amount to repair, restore, or replace the space to its original integrity.

Rockstoria Studios | Rock What You Got™, any of its representatives, or the Wycliff Building are liable for any bodily harm, or untimely demise that is occurred upon the renter or any of their guests within the space. You are using this facility and the amenities at your own risk.

A SAFE SPACE + CONDUCT

Being a safe space for the community is a priority for this destination. This space is welcome to everyone. To make sure of that, we reserve the right to terminate any rental or service due to the renter (or its associates) for accusations of violence, sexual assault, racism, sexism, or any claim that may cause harm to the reputation of Rockstoria Studios, or its employees or affiliates. No refunds will be provided in case of termination.

Rockstoria Studios staff will be on-site when you are renting to greet and help you get settled. You will then have privacy in your rental space to focus on your project, but we are here to help should you have questions. Please let us know the details of your project so that we can prepare for special circumstances. Loaded firearms, explosives, pornography, illegal substances, are restricted. Sharing rentals with another group is not allowed without letting us know in advance.

SPECIAL PERMISSIONS & BUILDING POLICIIES

Building Policies
Smoking is not permitted in the building or dock areas or within 25 feet of any entrance. Please do not leave any butts on the ground. If this is for a project let us know.
No guns  

Prior Permission Required For: 
Alcohol
Live animals/creatures 
Props that are considered weapons 
Naked People

RENTAL TERMS & CONDITIONS

You can review the studio rental contract here. During the online booking process, you will be asked to check a box to confirm your signature and agreement with the terms and conditions.

Rockstoria Studios
2327 Wycliff St. Suite 340
St. Paul, MN 55114 | 612-351-8180

hello@rockstoriastudios.com